Create personal profiles. Build networks of friends. Share photos, videos and music.
That might sound precisely like Facebook, but hundreds of
millions of tech-savvy young people have instead turned to a wave of
smartphone-based messaging apps that are now sweeping across North
America, Asia and Europe.
The hot apps include Kik and Whatsapp, both products of North
American startups, as well as Kakao Inc’s KakaoTalk, NHN Corp’s LINE and
Tencent Holdings Ltd’s WeChat, which have blossomed in Asian markets.
Combining elements of text messaging and social networking, the apps
provide a quick-fire way for smartphone users to trade everything from
brief texts to flirtatious pictures to YouTube clips — bypassing both
the SMS plans offered by wireless carriers and established social
networks originally designed as websites.
Facebook Inc, with 1 billion users, remains by far the world’s most
popular website, and its stepped-up focus on mobile has made it the
most-used smartphone app as well. Still, across Silicon Valley,
investors and industry insiders say there is a possibility that the
messaging apps could threaten Facebook’s dominance over the next few
years. The larger ones are even starting to emerge as full-blown
“platforms” that can support third-party applications such as games.
To be sure, many of those who are using the new messaging apps remain
on Facebook, indicating there is little immediate sign of the giant
social media company losing its lock on the market. And at a press event
this week, the company will unveil news relating to Android, the
world’s most popular smartphone operating system, which could include a
new version of Android with deeper integration of Facebook messaging
tools – or possibly even a Facebook-branded phone.
But the firms that can take over the messaging world should be able to make some big inroads, investors say.
“True interactions are conversational in nature,” says Rich Miner, a
partner at Google Ventures who invested in San Francisco-based
MessageMe, a new entrant in the messaging market. “More people text and
make phone calls than get on to social networks. If one company
dominates the replacement of that traffic, then by definition that’s
very big.”
Facebook spokespeople declined to comment for this article, citing this Thursday’s planned announcement.
Facebook’s big challenge is reeling back users like Jacob Robinson, a
15-year old high school student in Newcastle upon Tyne in the U.K., who
said the Kik messaging app “blew up” among his friends about six months
ago. It has remained the most-used app on his Android phone because it
is the easiest way for him to send different kinds of multimedia for
free, which he estimated he does about 200 times a day.
Robinson said he trades snapshots of his homework with friends while they stay up late studying for their exams — or not.
“We also stay up in bed with our phone all night, just on YouTube
searching for funny videos, then you quickly share it with your
friends,” he added. “It’s easy. You can flip in and out of Kik.”
Facebook “has really started to lose its edge over here,” said
Robinson, who found his interactions on Facebook less interesting than
his real-time chats.
Waterloo, Ontario-based Kik has racked up 40 million users since
launching in 2010. Silicon Valley entrants in the race include Whatsapp,
funded by Sequoia Capital, and MessageMe, launched earlier this month
by a group of viral game makers. MessageMe has received seed-stage
funding from True Ventures and First Round Capital, among others, and
claimed 1 million downloads in its first week.
Meanwhile, Asian companies are producing some of the fastest-growing
apps in history. Tencent’s WeChat boasts 400 million users – far more
than Twitter, by way of comparison – while LINE and KakaoTalk claim 120
million and 80 million users, respectively. Both have laid the
groundwork to expand into the U.S. market.
MOBILE WAVE
The growth in the messaging apps reflect the dramatic shift in
Internet usage in recent years, as Web visits via desktop computers have
stagnated while smartphone ownership and app downloads have
skyrocketed.
Chief Executive Mark Zuckerberg has publicly called Facebook a
“mobile company” to emphasize the company’s priorities. Last year, he
splashed $1 billion for photo-sharing app Instagram, which has remained
red hot, while Facebook also launched its own Messenger app, offering a
suite of smartphone communication tools.
Still, Facebook has also been forced to play defense. Earlier this
year, the company cut off its data integration with a young startup
called Snapchat and then mimicked its feature with a new messaging tool
called Poke, which sends messages that self-destruct. It has also shut
off its integration with messaging apps like MessageMe and Voxer.
At the same time, Facebook has also hired graphic artists to draw
emoticons and graphics for Messenger that emulate features of the wildly
popular Asian apps like LINE, according to people with knowledge of the
matter.
Dave Morin, an early Facebook employee who left to found the
“private” social network Path in 2010, said he recognized last summer
the critical role of messaging functions in smartphone apps, and quickly
began working to incorporate them.
Since Path released a new version of its app earlier this month, the
number of Path’s daily users has risen 15 percent, which Morin
attributed to the new messaging features.
“What’s the number one reason why people have this thing?” said
Morin, holding up his iPhone. “It’s to call, to text, to communicate.”
Messaging, Morin added, is “the basis for the mobile social network.”
PLATFORM THREAT
While established social networks move to incorporate messaging
features, the new-wave messaging apps are looking to grow into social
networking platforms that support a variety of features and enable
innovations from outside developers.
“The tried and true approach for a social network is first you build a
network, then you build apps on your own, then you open it up to third
party developers,” said Charles Hudson, a partner at early stage venture
capital firm SoftTech VC.
The moves mirror Facebook’s younger days, when its user growth and
revenues were boosted by game publishers like Zynga Inc, which made
popular games like FarmVille for the Facebook platform.
In the South Korean market, for instance, eight of the top ten
highest grossing Android apps are games built on top of KakaoTalk.
Tencent announced in November that it would introduce a mobile wallet
feature enabling payment for goods with WeChat. And Tencent also makes
money in China by using the app’s location data to displaying nearby
merchants’ deals to potential customers.
If the messaging apps reach a certain scale, they could form networks
that rival Facebook’s “social graph,” the network of user connections
and activities that enable highly targeted delivery of content and
advertising.
“The folks on your address book are very different from your Facebook
friends and your LinkedIn contacts, and that’s a natural place for a
very powerful graph to be created,” said Jim Goetz, a partner at Sequoia
Capital.
Ted Livingston, the 25-year old chief executive of Kik, said he
developed the capability for his service to support external features in
November, and he plans to open the platform to outside developers in
the near future.
Livingston said Kik and Whatsapp were “in a race to see who’s the first to build a platform.”
Whatsapp, which has been the most widely downloaded communication app
for both iOS and Android in recent months, according to analysis firm
App Annie, has been profitable by selling subscriptions to its service
for $1 a year. Although it has remained mum about its platform plans,
the company has been rumored to be in talks with Asian game publishers
about hosting games, according to news reports in South Korea.
Goetz declined to address the reports, saying only that because it
relied on a subscription business model, Whatsapp did not need to sell
games or ads to make money.
Still, he said, the Whatsapp team “spends a lot of time thinking about the developer community.”
DEAL POTENTIAL
Established social networking giants could also swoop in for the
upstarts – and Facebook has demonstrated its appetite for acquisitions.
Indeed, investors are eyeing a round of potentially lucrative buyouts
resembling the series of deals involving group messaging applications
in 2011.
Facebook acquired group messaging app Beluga in March of that year,
enlisting its founders to help build its own stand alone app, Messenger,
which launched six months later.
In late 2010, First Round Capital, an early stage venture capital
firm, invested in GroupMe, a group messaging startup that was sold to
Skype just fifteen months after it launched.
Kent Goldman, a First Round partner who has backed MessageMe, said it
was unlikely that the market in the long term could support numerous
independent messaging startups, which by their nature become more
powerful as they grow larger.
“You don’t want to be the smallest one when the music stops,” he said
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